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How We Handle Your Data

We collect what we need to verify your account, process bKash, Nagad and Rocket transactions, and keep your lobby access secure. Your wallet details and betting history stay private.

Account verification onlyWallet details encryptedContact preferences you controlLive casino and slots
tarivishu23 How We Handle Your Data
PRIVACY CONTACT

Reach Our Data Team

If you want to review what we hold, update your contact details, or ask us to delete information we no longer need, contact our privacy team through any of these channels. We aim to respond within a few business days.

Live Chat Open the chat bubble in the bottom corner of any page. Tell the agent you need privacy support and they will connect you to the data team.
Email Request Send your request to our support email from the address you registered with. Include your account username so we can verify it is you.
Account Settings Log in, tap your profile icon, then Data Preferences. You can update contact details, turn off promotional messages, or download a copy of your account history.
DATA SECURITY

How We Protect Your Information

Your bKash, Nagad and Rocket wallet details are encrypted the moment you submit them. Session cookies expire when you close the app. Account access requires your password and an OTP sent to your phone. We review access logs weekly to catch unauthorised logins early.

Wallet Encryption

Payment details are tokenised before they reach our database. Even if someone accessed our servers, they would see encrypted strings, not your actual bKash or Nagad number.

Cookie Management

Session cookies keep you logged in while you switch between live tables and slots. They do not track you across other websites. Clear them from your browser settings anytime.

Access Control

Only payment processing and support staff can see your wallet details. Account data sits behind role-based permissions. We log every internal access for audit.

Retention Rules

We keep transaction records while your account is active and for a defined period after to handle disputes. Closed accounts are anonymised after that window, subject to local legal requirements.

Privacy Policy FAQ

Yes. Log in, go to Account Settings, then Data Preferences, and request a download. You will get a file with your registration details, transaction history and contact preferences within a few days.

No. Your wallet numbers stay encrypted on our servers. Payment processors see a tokenised reference to complete the transaction, not your actual account number.

Open any email we sent you and click the unsubscribe link at the bottom, or log in, go to Account Settings, then Notifications, and turn off promotional messages.

We keep your transaction records for a period required by local regulation to resolve disputes or audits. After that, your personal details are anonymised so they cannot be traced back to you.

You can request account closure anytime. We anonymise your data after the legal retention period ends. Active disputes or pending withdrawals may extend that window slightly.

Log in, tap your profile icon, then Personal Details. Enter the new number or email, confirm with an OTP sent to your current contact, and save. The update takes effect immediately.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.